Effective date: October 26, 2026
Horizon Property Renovations LLC ("Horizon," "we," "us," or "our") is a real estate investment business. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit horizonpropertyrenovations.com, contact us, or submit an inquiry through our website or advertisements, including Facebook and Instagram lead forms.
1. Information We Collect
Depending on how you interact with us, we may collect:
- Contact details: name, telephone number, email address, and preferred contact method.
- Property information: property address, condition, occupancy, selling timeline, asking price, and other details you voluntarily share for an offer evaluation.
- Communications: information you provide in emails, calls, text messages, or inquiry forms, including your communication preferences and consent records.
- Website and advertising information: IP address, browser/device information, website activity, referral information, and cookie or advertising identifiers, where collected by technologies actually deployed on our website.
- Publicly available property information: property ownership and other real estate records when relevant to evaluating a potential transaction.
Please do not submit Social Security numbers, banking credentials, or other sensitive financial information through our general advertising lead forms.
2. How We Collect Information
We collect information directly from you when you submit our website forms, complete a Facebook or Instagram instant lead form, call, email, or text us. We may also receive information from public property records, advertising platforms, and service providers used to manage inquiries.
3. How We Use Information
- Respond to inquiries and evaluate properties for possible cash purchase offers.
- Contact you about your requested offer, property details, appointments, or a potential real estate transaction.
- Manage leads and communications in our customer relationship management (CRM) systems, which may include GoHighLevel.
- Send marketing communications where permitted by applicable law and any required consent.
- Measure advertising effectiveness and improve our website and services.
- Prevent fraud, maintain security, and comply with legal obligations.
Submitting an inquiry does not obligate you to sell your property, and any offer is subject to review and agreement.
4. Facebook and Instagram Lead Forms
When you submit a lead form through Facebook or Instagram, Meta may provide us with the information you entered, such as your name, phone number, email address, property address, and responses to questions about your property. We use that information to respond to your request, assess a potential purchase, and follow up regarding your inquiry. Meta's own collection and processing practices are governed by its separate privacy policies.
5. Calls, Emails, and Text Messages
We may contact you about an inquiry you initiate using the contact information you provide, subject to applicable law. Where required, we obtain separate, express consent before sending marketing calls or automated marketing text messages. Merely visiting our website or reading this Privacy Policy does not constitute consent to receive marketing texts or calls.
If you separately opt in to SMS communications, messages may include responses to your property inquiry, offer updates, appointment coordination, and follow-up communications consistent with the consent you provided. Message frequency varies. Message and data rates may apply. Reply STOP to opt out of text messages or HELP for assistance. You can also call us at (980) 980-1661 or email horizonpropertyrenovations@gmail.com for support. Consent to marketing texts is not a condition of receiving an offer or purchasing any goods or services.
You may unsubscribe from marketing emails using the unsubscribe instructions in those emails, or contact us directly to update your communication preferences.
6. Sharing of Information
We may disclose relevant information to service providers that help operate our business, such as website hosting, CRM, email, telephone, SMS, analytics, and advertising providers; to transaction participants such as title companies, closing professionals, and contractors where reasonably necessary; or where required by law. Service providers receive information for the services they perform for us, not for their independent marketing.
We do not sell or share mobile phone numbers or SMS opt-in consent data with third parties or affiliates for their own marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with third parties for their independent marketing. This does not prohibit disclosures to vendors that deliver our messages on our behalf.
7. Cookies and Advertising Technologies
Our website may use cookies and similar technologies to support site functionality, understand traffic, and measure advertising results. If enabled, tools such as Meta Pixel or Google Analytics may collect browsing or device data in accordance with their respective policies. You can manage or block cookies through your browser settings. We do not currently offer a separate cookie-preference dashboard on this website. Some jurisdictions provide additional rights to opt out of targeted advertising.
8. Data Retention and Security
We retain personal information for as long as reasonably needed to respond to inquiries, manage potential transactions, maintain records, comply with legal obligations, and resolve disputes. Retention periods depend on the type of information and the reason it was collected. We use reasonable administrative and technical safeguards, but no internet transmission or storage system can be guaranteed completely secure.
9. Your Privacy Choices and Rights
You may request access to, correction of, or deletion of personal information we maintain about you, subject to applicable law and necessary recordkeeping exceptions. You may also ask us to stop marketing communications or withdraw consent where applicable. We may need to verify your identity before processing certain requests. To submit a request, email horizonpropertyrenovations@gmail.com. We will review and respond as required by applicable law.
10. Third-Party Websites
Our website or advertisements may link to third-party services. Their privacy practices are governed by their own policies, and we are not responsible for their independent handling of personal information.
11. Children's Privacy
Our services are intended for adults interested in real estate transactions. We do not knowingly collect personal information from children under 18 through our property-offer forms. If you believe a minor provided information, please contact us to request its removal.
12. Changes to This Policy
We may update this Privacy Policy as our business practices or legal requirements change. We will post the revised version here with an updated effective date.
13. Contact Us
Horizon Property Renovations LLC
Website: horizonpropertyrenovations.com
Phone: (980) 980-1661
Email: horizonpropertyrenovations@gmail.com